At Miniagic, we want you to love every piece you receive. If something is not quite right, we are happy to offer a smooth and simple exchange experience.
Exchange Window
You can request an exchange within 7 days of receiving your order.
How to Request an Exchange
Simply contact us at info@miniagic.com with your order details, and our team will guide you through the next steps.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please let us know within 48 hours along with clear images, and we will make it right as quickly as possible.
Shipping for Exchanges
Customers are responsible for exchange shipping costs unless the item received was damaged or incorrect.
A Note from Miniagic
Each Miniagic piece is carefully prepared with love and attention to detail. While we do not offer refunds, our exchange process is designed to ensure you leave with something you truly adore.
Contact Us
For any questions regarding this Exchange policy, please reach out at:
info@miniagic.com